Faqs | Ouyee

Design. Manufacture. Install. Complete Store Fixture Solutions

Frequently Asked Questions

Retail Display Fixtures & Manufacturing FAQ

This FAQ page answers the most searched questions global buyers ask when sourcing custom retail display fixtures and showcase manufacturing partners. All answers are based on real manufacturing practice, not marketing assumptions.

Q: What materials can you work with?

A: We specialize in mixed-material retail display systems, including:

Metal (steel, stainless steel, aluminum)

Wood & wood-based panels

Glass (tempered safety glass)

Powder-coated and finished surfaces

👉 Related page: Production Capabilities

Q: Can you modify designs during production?

A: Yes — within a controlled engineering process.

Mid-project design adjustments are evaluated by engineering, with clear impact on cost and lead time explained before execution.

Q: Can you handle repeat orders and multi-year projects?

A: Yes. Many of our clients reorder the same display systems over 3–8 years, with controlled consistency across batches.

This is a key reason global brands continue working with us.

Q: Do you support OEM and ODM projects?

A: Yes. We support both OEM (build-to-spec) and ODM (design + manufacturing) projects.

Over 10+ years, we have supported long-term OEM / ODM cooperation for multi-location retail brands.

Q: Where is your factory located?

A: Our manufacturing base is located in China, optimized for export logistics, global compliance, and large-scale retail projects.

Q: Can buyers visit or audit your factory?

A: Yes.

We support on-site factory visits, third-party audits, and virtual factory tours for overseas buyers.

Many long-term clients visit before their first large rollout order.

Q: How can I be sure OUYEE is the right supplier?

A: Review real projects, request drawings, or start with a pilot order.
Most clients work with us long-term because we focus on reliability and execution, not quick deals.

Q: What is your lead time and shipping capability?

A: Typical lead time is 3–6 weeks, depending on customization.
We ship regularly to the US, Europe, and Middle East, supporting EXW, FOB, CIF, and DDP.

Q: How do you control quality for overseas orders?

A: Quality checks are done before, during, and after production.
We follow standardized specifications and provide photo or video records upon request.

Q: What drawings will I receive before production?

A: You'll receive detailed shop drawings, material and finish confirmations, and installation details when required.
Production starts only after your approval.

Q: Can you handle large or multi-store projects?

A: Yes. We handle full-store builds and multi-location rollouts, including flagship stores and chain projects.
Dedicated project managers coordinate design, production, and delivery.

Q: Are you a manufacturer or a trading company?

A: OUYEE is a direct manufacturer, not a trading company.
We operate our own production facility, with in-house fabrication, assembly, and quality control — no middlemen involved.