QAHWA NOVA — Coffee Shop Counter & Display System | Middle East
A premium counter + display + storage system designed to elevate café operations, optimize service flow, and support rapid regional expansion across the Middle East.
Key Metrics
● 20 Locations Delivered
● 5-Month Program
● POS + Storage + Display Integrated
● Workflow-Optimized Counter Engineering
Client: Qahwa nova
● Industry: Coffee / Café Retail
● Region: Middle East (UAE · Saudi Arabia · Qatar)
● Timeline: Jan 2024 – May 2024
● Scope: Workflow planning · custom counters · wall shelving · menu/brand integration · regional logistics · install guidance
Our Strategy
● Unified: Luxury counter language + strong brand moments + rhythmic merchandising.
● Modular: POS counter design modules adaptable to mall, street, and airport cafés.
● Efficient: Workflow-first engineering to reduce motion and improve service speed.
Background & Challenges
● Core Issue 1 — Premium experience, high volume:
Service counters had to balance speed with luxury standards.
● Core Issue 2 — Display vs operations conflict:
Cafe display shelving disrupted barista flow.
● Core Issue 3 — Rapid rollout demand:
Growth required standardized custom retail counters across the region.
How We Delivered
Step 1 - Diagnosis & Workflow Strategy (Jan 2024)
Map guest journey: queue → POS → bar → pickup
Identify congestion and service delays
Define fixture standards per store tier
Step 2 - Design & Approval (Feb 2024)
Custom POS counter design with hidden storage
Barista station with integrated power & cable routing
Grab-and-go zone without blocking premium circulation
Step 3 - Manufacturing & QC (Mar–Apr 2024)
Step 4 - Delivery & Install Support (May 2024)
Store-coded counter kits + installation checklist
Remote + on-site opening support
Deliverables
● Custom retail counters (POS + barista station) + wall shelving + display modules
● Engineering drawings & finish specifications
● Workflow setup guide (opening-day readiness checklist)
● Rollout playbook (kits, packing list, QA)
● After-sales support (replacement panels, hardware, touch-up)
Results & Impact
● Faster service flow with premium experience maintained
● Cleaner merchandising without compromising operations
● Consistent branded execution across Middle East locations
Client Testimonial
"OUYEE delivered a system that matches our luxury positioning while dramatically improving service speed. Every new café now opens with the same standard of execution."
— Director of Operations, QAHWA NOVA
Why OUYEE
● Premium-grade coffee shop counter manufacturer
● Modular systems for large-scale Middle East rollouts
● End-to-end control + documentation for distributed installs
Core Departments
Contact & Support
Let's Discuss Your Needs
+86-18813963880
Room 3, No. 3 Ziru Road, Zixi Village, Huashan Town, Huadu District, Guangzhou, Guangdong, China
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